Terms of service

 

Welcome to Lutum Artem. We are delighted to present our General Sales Conditions to ensure a transparent and seamless shopping experience for our valued customers. Please read the following terms carefully before making a purchase. By placing an order on our website, you acknowledge and accept these conditions.

1. Product Information

We strive to provide accurate and comprehensive information about our clay earrings, including descriptions, images, and dimensions. However, please note that due to the handcrafted nature of our products, slight variations in color and design may occur.

2. Orders and Payment

Placing an order on our website constitutes an offer to purchase. Upon receipt of your order, we will send you an email confirmation with order details. Payment is required at the time of placing the order. We accept various secure payment methods, including major credit cards and PayPal.

3. Pricing

All prices displayed on our website are in Euro and inclusive of applicable taxes. Shipping costs are offered worldwide.

4. Shipping and Delivery

We aim to process and ship orders between 3 (three) and 14 (fourteen) days of order placement. Shipping times may vary based on your location and chosen shipping method. Please refer to our Shipping Policy for detailed information.

5. Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges. Due to the uniqueness of our clay earrings, we only accept returns for items damaged during shipment.

6. Intellectual Property

All content on our website, including images, text, and designs, is protected by intellectual property laws. Any unauthorized use or reproduction is prohibited.

7. Limitation of Liability

We make every effort to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of the content. We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website.

8. Governing Law

These General Sales Conditions are governed by the laws of France. Any disputes arising from or related to your use of our website or the purchase of our products shall be subject to the jurisdiction of the courts in Strasbourg.

Thank you for choosing Lutum Artem. Your satisfaction and trust are our highest priorities, and we look forward to serving you with the finest clay earrings and exceptional customer service.

Sincerely,

Renata

Founder

Lutum Artem